Contact Us
We're here to help with all your Denim Tears inquiries. Reach out through any of our contact methods below.
Email Support
General Inquiries: [email protected]
Orders & Returns: [email protected]
Press & Media: [email protected]
Phone Support
Customer Service: +1-212-555-8976
Order Status: +1-212-555-8977
International: +1-212-555-8978
Store Location
Address:
4829 Madison Avenue
New York, NY 10022
United States
4829 Madison Avenue
New York, NY 10022
United States
Business Hours
| Monday - Friday | 9:00 AM - 6:00 PM EST |
|---|---|
| Saturday | 10:00 AM - 5:00 PM EST |
| Sunday | Closed |
Response Times
Email Support
Within 24 hours
Phone Support
Immediate
Order Issues
Within 4 hours
Returns Processing
3-5 business days
Department Directory
Customer Service
General questions, account help, sizing assistance, and product information.
Order Management
Order status, shipping updates, delivery issues, and order modifications.
Returns & Exchanges
Return authorization, exchange requests, refund status, and quality concerns.
Technical Support
Website issues, payment problems, account access, and mobile app support.
Need Urgent Help?
For time-sensitive issues regarding orders, payments, or delivery problems, please call our customer service line directly at +1-212-555-8976 during business hours for immediate assistance.